WD - BLACK SN850X 1TB Internal SSD PCIe Gen 4 x4 NVMe with Heatsink for PS5 and Desktops

Condition: Brand New

This storage device is in pristine, brand-new condition. It is entirely unused, unopened, and undamaged, still sealed in its original packaging (where applicable). This item is not an open box, refurbished, or used. Experience the assurance of receiving a product in perfect, untouched condition, just as it was intended to be.

Warranty Information for Storage Devices

We offer a one-year warranty on this brand-new storage device, covering hardware defects. Warranty service is provided by Goldsteps.mv, and we may collaborate with service partners for replacements or repairs.

Warranty Exclusions:

The warranty does not cover the following situations:

Misuse or Improper Use: Any damage resulting from not following proper usage instructions in the device manual inside the box or on our website.

Physical Damage: Breakage, dents, or exposure to liquids, moisture, or high heat.

Unauthorized Repairs: Any maintenance or repair carried out by an unauthorized party not approved by Goldsteps.mv, as well as the use of non-SASO certified spare parts.

Software Issues: Malfunctions related to operating system errors or software problems caused by applications installed by the customer, including deleted system files, hard-drive partitions, or viruses.

Claiming Warranty Service:

To claim warranty service, please contact us at +960 9128302 and provide the following information:

Proof of purchase (receipt or order number)

Description of the issue

Photos or videos of the defect (if applicable)

Our team will evaluate your claim and guide you through the next steps.

Return and Replacement Process:

Once your warranty claim is approved, we will arrange for the defective parts to be replaced or the product to be repaired. This process may involve:

Sending the product to our authorized service center

Coordinating with our service partners to ensure a swift resolution

General Terms:

Warranty claims must be made within one year from the date of purchase.

Warranty service is limited to the repair or replacement of defective parts and does not include a refund of the product's value.

Warranty service is valid only for storage devices purchased from Goldsteps.mv and not for items bought from third-party sellers.

Governing Law:

This warranty policy is governed by the laws of the Maldives. By purchasing from Goldsteps.mv, you agree to comply with and be bound by this warranty policy.

For any questions or concerns, please contact us at +960 9128302.

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We deliver our products exclusively within the Maldives and do not offer international shipping. Free delivery is available for customers in Malé and Hulhumalé. For other locations within the Maldives, delivery charges may apply depending on postal, boat, or freight fees. If you have any questions or need more information about our shipping policy, please contact us at +960 9128302.