Brand New Laptops: What They Are and How They Differ from Open box or Refurbished

Brand New Laptops: What They Are and How They Differ from Open box or Refurbished

We have written this article to clear up the confusion that many customers have about brand new laptops. By brand new, we mean a laptop that has never been used, opened, or damaged, and that comes in its original packaging from the manufacturer. A brand new laptop is sealed by the company that made it, and it has the operating system and the necessary software pre-installed by the factory. Brand new laptops do not have any additional software like Microsoft Office, because that would require breaking the seal to install it.

Conditions of laptops sold (by international standards):

Brand New

A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).

Open box

An item in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second.

Certified – Refurbished

The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The item will be in new packaging with original or new accessories.

Excellent – Refurbished

The item is in like-new condition, backed by a one year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used.

Conclusion

If you are looking to invest in a laptop for long term use, a brand new laptop is what you should go for.
We hope the above information will help you to identify between brand new, open box, refurbished and used laptops.

Back to blog